Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Important Notice
Your data is your responsibility. SiteScribe Technologies LLC and its founder shall not be held liable for any data loss, security breaches, or unauthorized access to user information. We act as a data processor; users are the data controllers.
1. Introduction
SiteScribe Technologies LLC ("we," "our," or "us") operates the SiteScribe mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
2. Information We Collect
We collect the following types of information:
- User Account Data: Name, email address, company information, and contact details
- Voice Recordings: Audio recordings of your descriptions and notes for report generation
- Photos and Videos: Images and video recordings you capture within the app for documentation purposes
- Location Data (GPS): Geographic location data to associate with your reports
- Usage Analytics: App usage patterns, feature interactions, and performance data
- Device Information: Device type, operating system, and app version
3. How We Use Your Information
We use the collected information solely for:
- Creating and generating professional reports based on your input
- Storing and organizing your reports, photos, and videos for future access
- Providing customer support and technical assistance
- Improving app functionality and user experience
- Sending important service updates and notifications
4. Data Storage and Security
Your data is stored on secure cloud servers with industry-standard encryption. However, you acknowledge and agree that you are solely responsible for the security and backup of your data. We implement reasonable security measures but cannot guarantee absolute security against all threats.
5. Third-Party Services
We use the following third-party services:
- Payment Processing: Stripe (PCI-compliant) handles all payment transactions
- Cloud Storage: Secure cloud providers for data storage and backup
- Analytics: Usage analytics to improve our service
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or acquisition
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt-out of non-essential communications
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SiteScribe Technologies LLC
Email: support@sitescribetool.com
Website: sitescribetool.com
Limitation of Liability
IMPORTANT: By using our Service, you acknowledge that SiteScribe Technologies LLC and its founder shall not be held liable for any data loss, security breaches, unauthorized access, or any other data-related incidents. You use our Service at your own risk and are solely responsible for maintaining appropriate backups and security measures for your data.